Jackpot City Casino review in the UK (2025)

If you appreciate quality, functionality, and big wins, you’ll love Jackpot City Casino.

This veteran site started out in the 90s and continues to bring incredible promotions and outstanding games (particularly progressive jackpots) to the table.

It’s stayed with the times too, providing excellent mobile gaming options as well as a fantastic desktop site. 

Jackpot City Casino factsheet

1. Licence: UKGC (under account number: 39372), MGA (under account number: C39710) 
2. Year established: 1998
3. Best bonus: Welcome Bonus 100% deposit match up to £100 (50x wagering requirements) + 100 free spins on Gold Blitz
4. Customer support: Live chat, FAQs
5. Number of games: 450+
6. Payment methods: 6 (inc. PayPal, Neteller and Visa/Mastercard Debit Cards)
7. Withdrawal speed: Up to 24 hours
8. Minimum deposit: £5
9. Mobile app: Yes (both on the Google Play Store and App Store) 
10. Highest RTP slot: Big Bass Splash (96.71% RTP)
11. Live casino: Yes
12. Company owner: Betway Limited

Jackpot City Casino bonuses

Let’s dive into one of the most enticing areas of any casino: the promotions.

Jackpot City Casino’s welcome bonus minimum deposit is £20. For this, you get a 100% deposit match (up to £100) and 100 free spins on Gold Blitz. These are triggered as soon as you have wagered £20 on any game.

You must opt in upon registration and claim this offer within seven days. The deposit match is subject to 50x wagering requirements, while the free spins (valued at 10p) have none.

Quests are Jackpot City Casino’s version of a loyalty scheme. Opting in is not necessary. Simply log into your account and head to the ‘Quests’ tab to see what daily or weekly challenges and rewards await. These start at 00:00 GMT and end at 23:59 GMT on their given dates.

Log in every day from Monday to Sunday and you’ll have a guaranteed reward at the end of the week. You must claim prizes within seven days, or they will be forfeited.

Players have another shot at earning some weekly bonuses with Casino rewards. This promotion is awarded to funded players who have opted in via the promotions page and is running until 15 January 2026 at 23:59 GMT. The main prize is a £50k Vegas Experience, but you can score up to 100 free spins and a £10 casino bonus each week (a week being from Monday 00:00 GMT to Thursday 23:59 GMT for the duration of the tournament).

To qualify for the weekly rewards and entry to the Las Vegas trip draw, players must wager £50 (or more) on any slots, live, or table games every week.

Jackpot City Casino gives players access to exciting short-term tournaments such as Sweet Holiday Chase from Pragmatic Play (which runs until 14 January 2026). Keep an eye on the promotions tab to avoid missing out.

Mobile play at Jackpot City Casino

It’s great to see alluring bonuses, but being able to enjoy them conveniently is essential for modern gamers. Jackpot City Casino makes this easy, as iOS and Android device users can log in on their mobile browser or use the Jackpot City Casino app. 

The app gets 2.8 stars from reviewers, with many commenting on their dissatisfaction with the withdrawal process and glitchy games. Personally, I found navigating the site and app smooth, though I admit that some pages took longer to load than others.

However, I suspect that verification issues or incomplete wagering requirements may be at the root of people’s withdrawal problems.

So, on-the-go gaming is no issue. But what about the game selection?

What games can you expect at Jackpot City Casino?

The game collection itself is limited compared to most other online casinos. Despite there being just under 500 titles across the site, they cover a vast range of game types. 

You’ll find high RTP slots, megaways and progressive jackpots like the coveted Mega Moolah slot from Microgaming, which holds the Guinness World Record for the largest jackpot payout in a single round of an online slot machine game. 

You can expect less popular categories such as slingo, instant wins, dice and crash games. There are more than 100 live casino options at Jackpot City Casino, including game shows, poker, baccarat, roulette, blackjack, and niche titles such as Football Studio, Super Sic Bo, Fan Tan and more. 

These are powered by 14 world-class game suppliers like Blueprint Gaming, Hacksaw Gaming, Eyecon, Evolution, 1×2 Gaming, Games Global and Pragmatic Play.

3 highest RTP slots at Jackpot City Casino

With so many providers, it’s important to choose the right game. One way to do this is to look at the RTP rates. Jackpot City Casino promises high RTP slots, but does it deliver? Yes, it does. If you value better long-term payout odds, there are a number of games with above-average RTPs at Jackpot City Casino. I have listed some of them below: 

• Big Bass Splash (96.71% RTP) hooks you in with straightforward but magnetic gameplay. The cheerful visuals, free spin rounds and 5,000x payout are sure to put a smile on your face.
• 9 Masks of Fire (96.24% RTP) is a hot commodity, dazzling players with unlimited retriggers in its free spin mode. 
• Blazing Bison: Gold Blitz Extreme (96% RTP) stands out for having 4,096 ways to win, rising rewards, jackpots and a collection feature which significantly invigorates player interest.  

Special features

Jackpot City Casino has more to offer than good RTP rates and a couple of rarely seen games. It gives you access to completely exclusive titles such as Fly X, a crash game which has a win boost of 300% and wins of up to 12,000x your wager.

In addition to this, there are the Quests, which I mentioned earlier among Jackpot City Casino’s bonuses. These help newcomers familiarise themselves with the site and ensure returning players feel rewarded. 

To indulge in the full Jackpot City Casino experience, however, you need banking methods you can depend on. 

Payment methods at Jackpot City Casino

The payment minimums at Jackpot City Casino are extremely accessible. The debit card minimum deposit is just £5, and the minimum for e-wallets is £10 (except for Neteller, which is £50). 

Withdrawals are from as little as £5, and it is possible to take out less, though that will incur a £1 fee. Don’t fret, there are no other charges on any transactions. You can set your own deposit limits via your account, but I was unable to verify whether the casino has an upper limit per deposit or withdrawal transaction.

Jackpot City Casino customer support

If you need assistance or have further questions about the payment methods I mentioned above, check out the FAQs help centre. It’s a comprehensive guide to the site, which even includes troubleshooting tips and advice for technical problems.

If you require further help, click the black chat icon in the bottom right corner to access the live chat. I couldn’t find an email option and when I connected to the live chat, I was only able to speak to a bot. My question (which was about the minimum deposit amount) was answered, but some may be disappointed by the inability to speak to a real staff member.

Is Jackpot City Casino safe?

While the bot was a bit disappointing, what’s definitely not is how seriously Jackpot City Casino takes player protection. All transactions are encrypted using TLS (Transport Layer Security) technology.

Private details are secured using static encryption, pseudonymization (e.g. using your account username instead of your full name) and other measures like keeping third-party access on a need-to-know basis. 

Plus, Jackpot City Casino UK has an eCOGRA certificate, which demonstrates that rigorous testing was undertaken to guarantee the fairness of its games and the security of financial and personal information.

A similar marker of player safety is the responsible gambling tools on offer for players. Let’s see how Jackpot City Casino measures up. 

Is Jackpot City Casino committed to responsible gambling?

Jackpot City Casino lays out its ‘Safer Gambling’ page as clearly as its safety measures. From the outset, there are ample links to professional support: a self-assessment test, Gamcare, GambleAware, GAMSTOP and Gambling Therapy.

The casino doesn’t skimp on internal responsible gaming tools (which are quick to apply through your account) and regularly checks in with its customers to make sure they’re playing within their limits. 

This is a list of the tools that are and aren’t offered:

• Deposit limit tool:
• Wager limit tool:
• Loss limit tool:
• Time/session limit tool:
• Self-exclusion tool:
• Cool off/time-out tool:
• Reality check tool:
• Self-assessment test:
• Withdrawal lock:

Jackpot City Casino compared to others

Safety is one of the most important features of any online casino. But how does Jackpot City Casino stand up more generally against some other sites like All British Casino and Magic Red?

All British Casino offers a welcome bonus that is similar to that of Jackpot City Casino, providing a 100% deposit match up to £100, although free spins are not included. A larger selection of games is offered, but its promotions are noticeably limited.

At the time of writing, only a 10% cashback is listed, and this is only offered when an entire gaming session is lost, meaning the benefit is rarely enjoyed. In comparison, Jackpot City Casino’s ongoing promotions are presented more generously and have far more realistic conditions.

Magic Red provides the widest range of payment methods among the three casinos. However, its welcome offer is valid for only 24 hours, which means players are required to act within an unreasonably short timeframe.

Although more games are offered than at Jackpot City Casino, its selection of progressive jackpots is considered weaker, especially for players looking for the potential to win. Jackpot City’s bonuses and jackpot options are, therefore, more balanced and more rewarding. 

Overall, Jackpot City stands out thanks to the accessibility of its promotions, the strength of its progressive jackpots, and the fairness with which its bonuses are structured.

My final verdict

In summary, Jackpot City Casino is clearly a solid choice. However, I think it’s vital to reiterate which elements stood out the most as well as what the site needs to work on to become perfect.

Why do I like Jackpot City Casino?

Jackpot City Casino gets the simple things right; the site is well organised, you can view games by provider, star your favourites, indulge in a diverse assortment of promotions and play on the go without sacrificing game availability or quality. However, my favourite aspect of exploring the casino was, unsurprisingly, the amount of progressive jackpot games. 

What could Jackpot City Casino do better?

I found Jackpot City Casino really impressive and the improvements I’d like to see are minor. Having fewer games is not a drawback, as the titles in stock are of excellent quality, but lower wagering requirements (like industry standard 35x) would make the site even more enjoyable. Adding an email to the ‘Contact Us’ page is a quick fix that could potentially speed up the verification process and reassure players that they are cared for.

About the author

Daniel Smyth

Daniel Smyth has seen the online poker, casino, and betting industry from every angle. He previously played poker semi-professionally before working at WPT Magazine as a writer and editor. From there, he transitioned to online gaming where he’s been producing expert content for over 10 years.

Follow Daniel on Twitter @DanSmythThePoet

Commercial content notice: Taking one of the casino offers featured in this article may result in a payment to talkSPORT. 18+. T&Cs apply. GambleAware.org

Remember to gamble responsibly

A responsible gambler is someone who:

• Establishes time and monetary limits before playing
• Only gambles with money they can afford to lose
• Never chase their losses
• Doesn’t gamble if they’re upset, angry or depressed
• Gamcare – www.gamcare.org.uk
• GambleAware – www.gambleaware.org

Find our detailed guide on responsible gambling practices here.

For help with a gambling problem, call the National Gambling Helpline on 0808 8020 133 or go to www.gamstop.co.uk to be excluded from all UK-regulated gambling websites.